Conversational AI

Conversational AI is a set of technologies, like automatic speech recognition (ASR), natural language processing (NLP), and machine learning, that enable human-like interactions between computers and humans. Conversational AI can communicate like a human by recognizing speech and text, understanding intent, deciphering different languages, and responding in a way that mimics human conversation.

Conversational AI is a key component of any successful customer service strategy, as it can help to reduce costs and improve the customer experience.