Privacy Policy

At Maxaeo ("we," "us," "our"), your privacy matters. We only collect the personal information you choose to share and use it to provide services, respond to your requests, and improve your experience. We believe in plain, open communication so you know exactly how your data is handled.

We comply with the UK GDPR and Data Protection Act 2018.
We process personal data using these legal bases:

• Consent – when you actively agree (e.g., subscribing to updates).
• Contractual necessity – when processing is required to provide a service you requested.
• Legitimate interests – for example, responding to your inquiries, improving our website, and preventing misuse of our services.

We may collect:

• Contact details – such as name, email address, and any information you include in messages.
• Usage data – like IP address, browser type, and pages visited (via cookies and analytics).

We use this information to:

• Answer your questions and requests.
• Send essential updates about our services.
• Improve website functionality and security.

We use cookies to make our site work properly, understand usage patterns, and improve performance. You can control or disable cookies through your browser settings. For details, see our Cookie Policy.

We keep personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. After that, it is securely deleted or anonymised.

We use trusted third-party services such as Formspree and Google Workspace, which may process data outside the UK. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your rights.

Under UK GDPR, you can:

• Access the personal data we hold about you.
• Request corrections or deletion.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.

To exercise your rights, email [email protected].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you are unhappy with how we handle your data.

We use encryption, secure servers, and access controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

If we update this Privacy Policy, we’ll post the changes here with a new “Effective Date.”